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About us

We have a crew of around 160 geeks, problem-solvers and designers working hard to make Powershop the best power company ever. We supply power to all kinds of homes and businesses in Australia and New Zealand.

New Zealand made

Powershop sprung to life in 2009, backed by Meridian Energy. We focused on making shopping for electricity easy and enjoyable, and created the tools people need to understand how much power they use, giving them the control to lower their bills. It worked. Today our Wellington headquarters are bursting at the seams, our Customer Service Centre is adding vibrancy to the rural Wairarapa township of Masterton and we have a thriving frontier in Melbourne, Australia.

Who's the boss?

Ari Sargent has been working in the power industry for over twenty years. As an executive on the wholesale side, he used to wonder why things had to be so complicated for power users – indecipherable bills combined with complicated tariffs and contracts was often followed up with frustratingly unresponsive customer service.

So setting up Powershop was a way for Ari to use all his industry knowledge and combine it with his inner technology geek, to make things easier for electricity customers.

Power to the people

We want to hear from you. We talk to users day and night online and via social media. That way, everyone can join in on the conversation and issues are dealt with quickly and openly.