Moving House

Moving house with Powershop is simple, it can all be done online in a few minutes.

New customers

To switch to Powershop online all you need to do is:

  • Complete the application form online
  • Give us your payment details (credit card or bank account)
  • Tell us your move in date

We’ll contact your current supplier to arrange the transfer and ensure there is no disruption to your power supply. It typically takes a week to switch your supply. We’ll update you via email as your switch progresses.

Switch now

Existing Powershop customers

To move house with Powershop you only need to:

  • Login to your Powershop account, select ‘My settings’, then ‘Address details’ and follow the simple instructions from there.
  • Enter a final meter reading for your current property on the day you move or up to three days afterwards, or for a small fee we can do this for you. We can send you a reminder email and/or text message on your move out date to remind you to take a final meter reading. To receive this notification select this option when you login to move house with Powershop.

You can also move house by phoning our Customer Service Centre on 0800 IN CONTROL (0800 462 668 – free call) and we will manage everything for you.

0800 462 668

0800 IN CONTROL

Building a new home

If you are connecting a new home for the first time phone our Call Centre on 0800 462 668, we’ll be happy to help.