Customer terms & conditions
Website terms & conditions
EA Fact sheet for vulnerable consumers (PDF 145kB)
EA Fact sheet for medically dependent consumers (PDF 100kB)
Call 0800 1000 60 and talk to a real person, email us, or see all the other ways to get in touch on our contact us page.
Powershop is a member of The Electricity and Gas Complaints Commissioner Scheme. View our complaints process.
In the event of a fault or power outage, contact your regional network company listed on our contact us page.
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