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How do I enter a meter reading?

If you have a smart meter, your meter will send us readings automatically. If your meter isn’t smart you can enter your own meter read. Log in to your account from your desktop or do it on Powershop’s mobile app.

From your desktop – You can enter a meter reading on your ‘Balance’ page. Click on ‘Enter a meter read’ under your usage graph (the short cut).

Or go to ‘Usage’, ‘Meter Readings’, then ‘Enter a meter read’ (you can also see a list of your previous readings as well as enter your current reading)

From your mobile – Select ‘Read meter’ about halfway down the main menu). Check out our handy wee torch button for reading your meter at night or in a dark spot.