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How do I read my meter?

First things first. Bruce “The Boss” said it, Katy Perry said it and so must we – “You can look but you better not touch… your meter.”

Please be safe when you read your meter. Make sure that you can reach it safely and if there are any loose or exposed wires in the cabinet don’t touch them – call an electrician as soon as possible.

Safety aside, there are three common types of manual meter – analogue meter, dial meter and digital meter.

(If you have a smart meter you won’t need to read your meter as your meter will send us your readings remotely.)

Analogue meter
You read an analogue meter from left to right – this means that the top reading in this example is 450, and the bottom reading is 1906. Just ignore the red numbers.

Your analogue meter will look something like this.

Dial meter
When reading this type of meter, always take the number that the dial has just passed, even though this may not be the closest number to the dial. Make a note of the direction each dial is moving. 
If the top two dials are in red ignore them. They are for testing purposes only – just read the bottom set of dials.

The reading in this example is 9704.

If you have a dial meter it will look like this.

Digital meter
Digital meters have an electronic display and three or four sets of numbers that will scroll on a loop.

If the numbers are moving too quickly to note down your readings you can pause the display by pushing the ‘select’ button on the right (we know – we told you not to touch your meter, but this is the exception).

If you have day/night or controlled/uncontrolled metering, you’ll need to note down two sets of readings. If you have inclusive metering or uncontrolled only, you’ll be looking for one reading. You can tell which reading is which by looking at the code on the left hand side of the display:

Ctrl = controlled
24Hr = uncontrolled
Day = day
nite = night
Inc = inclusive

Your meter reading will have up to six numbers and a decimal point.