0800 462 668 Monday to Friday, 8am — 8pm Created with Sketch.

Where is my electricity meter?

First up, please remember to be safe when looking at your meter. Make sure that you can reach it safely and if there are any loose or exposed wires in the cabinet don’t touch them – call an electrician as soon as possible.

Your meter will usually be on an outside wall of your house, or inside perhaps in a porch or near the laundry.

In some apartment and multi-dwelling buildings, meters will be grouped together so make sure you’re looking at the correct meter for your unit or flat. Sometimes your meter can be difficult to access. If this is the case, don’t worry, we’ll estimate your meter readings between meter reader visits. Please don’t go breaking your neck trying to reach it!