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How do I move house with Powershop?

To start with, you will need to give us a call on 0800 462 668 to tell us when you want to close your current address. You can also let us know by email or through the chat function on our website.

At the same time, you can tell us all the details about your new address and we’ll sort it for you. Or you can add the new property yourself in your online account:

  • Log in to your Powershop account.
  • Click the  ‘Settings' tab, select  ‘Properties', then 'Address Details’, then click the 'Add another property' link over on the right. 

You can organise your move with Powershop up to one month in advance of your move-in date.