Should other people that live in my area have the same rates as me?
Not necessarily. Because your rates are tailored to whether you’re a low or standard user and your meter set-up, you could have a different rate to your neighbour or friends and family that live in your area.
For example, if your neighbour is a low user and has a day/night meter, and you are a standard user with an inclusive meter, then your rates will be different. Even though you’re both Powershop customers and are supplied by the same network.