This offer is for existing Powershop customers. To be eligible for the Deal Breaker offer, you must provide Powershop with evidence of a competitor’s electricity rates that you have either found or been offered for your main home (“Competitor’s Offer”). We guarantee that you’ll save at least $10 compared to what you would have paid that competitor for the same amount of electricity for a 12 month period (the “Deal Breaker Period”), commencing when we advise you that we have accepted the Competitor’s Offer. The Competitor’s Offer must not be more than 30 days old at the time you send it to us. Both you and your main home must be eligible for the rates quoted in the Competitor’s Offer (i.e. you must have the relevant metering configuration, and fit all other criteria required to receive that Competitor’s Offer). We may ask for proof of this eligibility in order for us to apply your Deal Breaker comparison. We will not offer the Deal Breaker against competitors’ rates if those rates are based on real time spot market pricing. The Deal Breaker will not be offered to customers who have embedded generation or export meters (e.g. solar).
Your Deal Breaker offer is based on the actual cost paid for your electricity with Powershop over the Deal Breaker Period for your main home, when compared to the cost of the same amount of electricity for that same period using the rates in the Competitor’s Offer. The Deal Breaker only applies to the published rates offered by the competitor and does not apply to any additional incentives (like cash, credit, product offers or other sign up deals) that the competitor may offer. If the competitor’s rates are for a fixed period of less than 12 months or only available until a fixed date (and that date falls within your 12 month Deal Breaker Period), then your Deal Breaker comparison will only be valid for that particular period, i.e. we will only offer the Deal Breaker against a competitor’s rates while those rates remain available to you. If the Competitor’s Offer is for a fixed period of longer than 12 months, we will only guarantee against those rates for your Deal Breaker Period (maximum of 12 months).
Some Powershop products are priced at a premium (e.g. Airshed where the additional amount is used to purchase carbon credits, or certain charity products we may offer from time to time). The additional cost of these products (above your Standard Power rate) is excluded from the Deal Breaker calculations. This means that when we calculate your spend for the purposes of the Deal Breaker, we will use your Standard Power rate for any premium products you purchase during your Deal Breaker Period.
At the end of your Deal Breaker Period, we will complete a full review to make sure that we’ve met our Deal Breaker promise. In calculating your Deal Breaker, we’ll include any rebates or grants of free power we make to you. If it turns out that you have paid us more than you would have under the Competitor’s Offer, and these terms and conditions have been complied with, then we’ll put a credit on your account to make good on our Deal Breaker promise.
This Deal Breaker offer does not apply if within your Deal Breaker Period: (A) you switch away from Powershop or move to a new property supplied by Powershop; (B) we reasonably believe, after reviewing the Competitor’s Offer, that the rates in the offer are not genuine, or you or your main home are not eligible for those rates; (C) we reasonably believe the property in question is not, or has ceased to be, your main home during the Deal Breaker Period; (D) at the time we calculate your Deal Breaker you owe Powershop more than $100 which is at least 60 days overdue (whether on this property or another property).
If your metering configuration changes through the year (whether due to a change you request, an error we discover, or for any other reason) then we will endeavour to replicate the price you would have paid for your power under the Competitor’s Offer by using a usage-based weighted average of the Competitor’s rates and applying this to your new metering configuration. We may decline to offer you the Deal Breaker where we have advised you that your current, or requested, meter configuration will cost you more, and we have recommended an alternative configuration which you have declined.
This Deal Breaker offer is per residential account and, unless otherwise specified, is not available in conjunction with any other promotional offers available through Powershop from time to time. This offer is only available while it is visible on this webpage. Powershop, at its sole discretion, may amend or cease to offer this offer at any time without notice. In such event, any Deal Breaker Periods, which commenced prior to the date Powershop ceased to offer them, will continue to be honoured.