We’re rolling out a brand-new system in the new year. We’ve tweaked our terms and conditions and a few other policies to reflect these changes. Check them out.

We’re rolling out a brand-new system in the new year. We’ve tweaked our terms and conditions and a few other policies to reflect these changes. Check them out.

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Download our current Customer Terms and Conditions

Powershop Terms and Conditions effective from 12 December 2025

Powershop Privacy Policy

OnSite generation terms and conditions

Note: Information mentioned in this document as being in the ‘Questions Answered’ section of our website is now located on our Help Site.