Moving House

Moving house with Powershop is simple, it can all be done online in a few minutes.

New customers

To switch to Powershop online all you need to do is:

  • Complete the application form online
  • Give us your payment details (credit card or bank account)
  • Tell us your move in date

It typically takes a week to switch your supply. We’ll update you via email as your switch progresses.

Switch now

Existing Powershop customers

To move house with Powershop you only need to:

  • Login to your Powershop account, select ‘Settings’, then ‘Address details’ and follow the simple instructions from there.
  • If you have a smart meter
    You don’t need to do anything else.
  • If you don’t have a smart meter You can enter a final meter reading for your current property on the day you move (or up to three days afterwards) or we can organise this for you for a small charge. So you don’t forget, we can send you an email and/or text message reminder on the date you move out to take a final meter read. Simply select this as an option when you’re updating your address details under ‘Settings’.

You can also move house by phoning our Customer Service Centre and we'll manage everything for you.

0800 462 668


Building a new home

If you are connecting a new home for the first time phone our Customer Service Centre on 0800 462 668, we’ll be happy to help.