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Heads up

From 1 November, we’re introducing a 0.8% fee on all credit card and debit card transactions. This is to recover the costs we’re charged to process these payments. We’ll be updating our recurring payments and one-off payments terms and conditions to reflect this change.

Customer terms and conditions
This document is our version of a contract. It sets out rights, responsibilities and obligations for both you and us. 

Powershop Terms and Conditions effective from 30  April 2021 (PDF, 150 KB)

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Website terms and conditions
These terms apply when you access and use our website.

Powershop Website terms and conditions effective from 30 April 2021

Powershop Cookie Policy(PDF, 71 KB) effective 30 April 2021 for all customers.

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Direct Debit terms and conditions
Direct Debit is one of the many payment options we offer at Powershop.

Powershop Direct Debit Terms and Conditions - effective from 30 April 2021 (PDF, 88 KB)

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Mobile terms and conditions
Give these Ts & Cs the once-over before you use our mobile app, available for both iOS and Android devices.

Powershop Mobile terms conditions effective from 30 April 2021

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Recurring payments Terms & Conditions
These terms and conditions apply to you where you have set up a credit or debit card authority

Powershop Recurring payments terms conditions effective from 30 April 2021

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One-off payments Terms & Conditions
These terms and conditions apply to you where you choose to use a credit card or debit card to make a one off payment

Powershop One-off payments terms conditions effective from 30 April 2021

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Sign up offers

$150 Credit and Guaranteed Savings Terms and Conditions
The small print for our big offer
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First weekend of every month free Terms and Conditions
Our first weekend of every month free offer
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Promotions 

Electric Games terms and conditions

Win back your winter terms and conditions