See how much you could save on power. Upload a recent bill and get a free estimate.

See how much you could save on power. Upload a recent bill and get a free estimate.

Customer terms and conditions
This document is our version of a contract. It sets out rights, responsibilities and obligations for both you and us. 

Website terms and conditions - effective from 30 April 2021
These terms apply when you access and use our website.

Direct Debit terms and conditions
Direct Debit is one of the many payment options we offer at Powershop.

Mobile terms and conditions - effective from 30 April 2021
Give these Ts & Cs the once-over before you use our mobile app, available for both iOS and Android devices.

Recurring payments terms and conditions - effective from 30 April 2021
These terms and conditions apply to you where you have set up a credit or debit card authority.

One-off payments terms and conditions - effective from 30 April 2021
These terms and conditions apply to you where you choose to use a credit card or debit card to make a one off payment.

OnSite generation terms and conditions

EV Powerpack terms and conditions

 

Sign up offers

First weekend of every month free terms and conditions
Our first weekend of every month free offer

$150 Credit terms and conditions 

 

Promotions

Switch Your Mates terms and conditions

Kill Your Bill – Win a Year's Worth of Free Power competition terms and conditions (Non-customers)

Kill Your Bill – Win a Year's Worth of Free Power competition terms and conditions (Current customers)

Powershop Birthday Competition terms and conditions

Powershop Water Bottle Competition

Powershop x Love From Your Dads easter E-scooter giveaway
terms and conditions

Win one of five $250 account credits competition terms and conditions

Policies 

Consumer Care Policy 

Refund Policy 

Privacy Policy

Social Media Community Guidelines

 

Previous terms and conditions