With Time of Use pricing (Get Shifty), you pay a higher rate for power you use at peak times, and a lower rate for power you use at off-peak times. Some network areas also have an even lower rate at night.

It pays to shift as much of your usage as you can to off-peak times.

If you are in a network area where Off Peak and Peak pricing is the default and you have a smart meter, then you will automatically be put on this plan. If you are not in one of these networks and would like to see if you are eligible, you can contact our friendly customer care team via Live Chat on our website. 

Check out our Get Shifty map to see what the times are in your network.

Note: These times may be subject to change

Once you’re up and running with Time of Use/Get Shifty, you’ll be able to see your full rates including the new peak, off-peak and, in some areas, night rates on the Your Rates page on the mobile app or in your desktop account

You’ll also get a snapshot of what period you are in right now and the related rate on the Balance page of your desktop account.

Key thing to note is that while your off-peak (and in some areas, night) rates will be lower, your peak rate will also be higher.

You can monitor how much power you’ve used off-peak vs peak on the Daily Usage graph in our mobile app. 

The Balance page of your desktop account will also show you what period you are in now, and what the current rate is, as well as what all your rates are for that day so you can see what time to shift your usage to.

Making the most of Time of Use/Get Shifty is all about shifting as much of your power use from peak to off-peak or night times as you can.

Power-hungry appliances include dishwashers, ovens, washing machines, and of course heaters.

New models of dishwashers, heat pumps etc may have timers or even wifi controls. But let’s face it, most of your ability to shift and save will be if you are at home at off-peak times and able to delay using those big power guzzlers till then. Here are some examples:

• Delaying the dishwasher until off-peak times
• Doing all your clothes washing on the weekend
• Leaving the heat pump off during peak times and turning it back on when you reach off-peak
• Move your morning shower to a night time shower

If you need to know whether you are in a peak, off-peak, or night period, remember to check the Balance page on your desktop account. The slider will tell you what period you’re in and what the rate is right now.