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Send us a quick photo of your meter

We need a recent meter reading to keep billing your account.

We haven’t received a meter reading for your property in a while.

To keep billing your account, we need an up to date reading from you. The easiest way to do this is by taking a quick photo of your electricity meter and uploading it below – it only takes a couple minutes.

Please complete the form below to provide us with a meter reading

Can you provide the photo of your meter?
You’ll find your ICP number in the email we sent you, or on your electricity bill. It’s 15 characters long (e.g., 0000123456RN12B).
Please make sure the meter reading and serial number are clearly visible and in focus. Avoid glare or shadows, and use good lighting so all numbers can be read easily.


Upgrade to a smart meter

Smart meters automatically send us your readings, so you don’t need to take or upload photos.

With a smart meter, you can:

  • Get accurate bills without manual readings
  • Avoid estimated usage or follow-ups
  • Spend less time managing your account


If you’d like one installed, just tick the box below and we’ll be in touch.

Let us know about anything that may affect access, like dogs, locked gates, or entry instructions.