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Powershop is an online power company available to residents in the Rotorua region, including Rotorua Central, Lynmore, Glenholme, Springfield, Koutu, Hillcrest, Fordlands, Pukehangi, Ngapuna and Holdens Bay. We’ve been powering homes and businesses in Rotorua from 2011.

Who has the power in Rotorua?

Around 31,800 individual properties are connected to the electricity network in the Rotorua area.

The average consumption per property in Rotorua  is approximately 7,211* per year. This compares to 6,930 kWh* per year for the North Island as a whole and 8,043 kWh* per year in the South Island.

Where does the power come from?

Being a world famous centre of geothermal activity and some of New Zealand’s most beautiful lakes, Rotorua enjoys plenty of nearby power generation. Lakes Ohakuri and Atiamuri in the southern part of the region provide hydroelectric power to residents across Rotorua and surrounding areas. 

Who is the local lines company in Rotorua?

Unison is the local lines (or network) company in Rotorua. Unison networks are based in Hastings and provide electricity distribution to Hawke's Bay, Rotorua and Taupo. They also own and manage fibre optic networks in these areas. 

Your lines company are the ones to call if there is a fault or outage at your property. The faults number for Unison is 0800 2 UNISON (0800 2 86476) or visit them at

Do I get a dividend from my lines company in Rotorua?

Unison’s dividend isn’t paid out to residents of Rotorua. 

How much do I pay for power in Rotorua?

Enter your address in our calculator. to get a quick estimate of your rates. You can also upload a recent bill to get an annual cost estimate and find out how much Powershop could save you compared to your current retailer.

Or you can download the current rates for residential customers in the Rotorua region.

How can I save money on power in Rotorua?

There are a number of ways you can save money on power in the Rotorua region, including:

[ Get A Price With Powershop ]

For more power saving tips check out our Saving Electricity hub.

Can I save money if I am a low user?

You can also save money if you are a low user and choose the low user pricing option when you sign up to an electricity retailer. The low user option is only available for your main home (where you usually live). For the Bay of Plenty region (and the whole of the North Island as well as the top of the South Island) the government defines a low user as someone who uses less than 8,000 kWh per year.

If you are a low user you pay a lower daily charge which is fixed at 69 cents (incl GST) but pay a higher variable electricity charge. At Powershop we check our customers’ accounts regularly to make sure they are on the right pricing option for their usage.

What is Get Shifty?

The technical term is Time of Use pricing, which is available to customers with smart meters in nearly all network areas – including Unison networks.  We call it Get Shifty. With Get Shifty, you can save money when you shift your power use to off-peak times of the day.

Note that while your off-peak and night rate is lower with Get Shifty, your peak rate is higher. You need to contact Powershop to opt in to Get Shifty, so get in touch today if you’re interested!

What are my peak and off-peak times for the Unison network on Get Shifty

Off-peak times (every day): 11am-5pm, 9pm-11pm

  • Peak times (every day): 7am to 11am, 5pm to 9pm
  • Night times (every day): 11pm-7am

What are the rates for Get Shifty?

To find out your Get Shifty rates for the Unison network, give us a call on 0800 1000 60 between 8am-7pm, Monday to Friday.  Or download our full rates for residential customers in the Rotorua area region.

*Source: EA Retail Dashboards - Residential Consumption 2020 

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Sorry, our webchat is off for now as the winter bugs have hit our crew. We'll be back on deck as soon as we can!

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