Payment

COVID-19 payment help

When will I be billed for my power?

What is my Account Review?

Do I need to do anything around the time of my Account Review?

How can I pay?

How do I know when payment will be taken from my credit card or bank account?

Can I move my payment date?

Do you have prompt payment discounts?

Can I set up a regular payment for my power?

I have more than one property – can I pay separately for each one?

What happens if I use more power than I’ve paid for?

What is my preferred payment method and can I change it?

Are Powerpacks the only way I can bring my account up to date?

Will I be charged extra if I pay by credit card?

Why have you taken $1 from my bank account?

What is a Powershop recharge card & how can I get one?

Can I get a refund on Powerpacks?