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COVID-19 payment help
When will I be billed for my power?
What is my Account Review?
Do I need to do anything around the time of my Account Review?
How can I pay?
How do I know when payment will be taken from my credit card or bank account?
Can I move my payment date?
Do you have prompt payment discounts?
Can I set up a regular payment for my power?
I have more than one property – can I pay separately for each one?
What happens if I use more power than I’ve paid for?
What is my preferred payment method and can I change it?
Are Powerpacks the only way I can bring my account up to date?
Will I be charged extra if I pay by credit card?
Why have you taken $1 from my bank account?
What is a Powershop recharge card & how can I get one?
Can I get a refund on Powerpacks?