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Medically dependent or vulnerable
COVID-19 payment help
When will I be billed for my power?
What is my Account Review?
Do I need to do anything during my Account Review?
How can I pay?
When is payment taken from my credit card or bank?
Can I move my payment date?
Do you have prompt payment discounts?
Can I set up a regular payment for my power?
Can I pay power separately for each property I have?
What happens if I use more power than I’ve paid for?
Preferred payment methods and how to change
Are Powerpacks the only way to keep account updated?
Why have you taken $1 from my bank account?
What is a recharge card & how can I get it?
Can I get a refund on Powerpacks?