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Bad news for lovers of hold music, our crew don’t waste time picking up the phone. Call waiting times average under a minute.

Our crew really know their stuff too. No wonder our customer satisfaction ratings are off the charts!

Award-winning customer service

Here are some of the recent awards we have won for our service - all based on ratings from our lovely customers:

2021 Consumer NZ People's Choice Award 

2019 Consumer NZ Energy Retailer of the Year - Deloitte Energy Excellence Awards

2019 Canstar Blue Award for Most Satisfied Customers – Electricity Providers

2019 Consumer NZ People's Choice Award

2018 Canstar Blue Award for Most Satisfied Customers – Electricity Providers

2018 Consumer NZ People’s Choice Award

Roy Morgan 2017 Customer Satisfaction Award – Electricity Provider of the Year

Get in touch

Want to experience our personal service for yourself? Give us a bell on 0800 1000 60, 8am to 7pm, Monday to Friday. Or get in touch through our contact us page.

On the socials? You can also talk to us on Facebook or Twitter, pretty much anytime.

 

Find out how much you could save on power. Upload a bill and get a free estimate

Find out how much you could save on power. Upload a bill and get a free  estimate

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