Your meter

To be honest, electricity meters aren’t really that interesting (although some of our crew would disagree with that!). What is cool about them though, is the data they give us that powers our mobile and desktop tools. This data lets you keep track of your usage, and also helps us estimate and forecast your cost more accurately.

How meter reading works

When you join Powershop, if you have a smart meter we’re able to automatically process your half-hour consumption data. This will happen daily and that means that you won’t need to do a thing.

If you don’t have a smart meter, or aren’t sure what you have, you can find information on the different types of meter and how to read them on our  Help Site.

Questions answered

How does my meter set-up affect what I pay?

Your meter set-up determines:

• how much of your supply your lines company (or network) can control, and
• how your power is measured – for example whether your meter can measure your day and night time usage separately. Or whether your day and night time usage is bundled together.

Your lines company may charge different rates or ‘tariffs’ for different meter setups, which then affects what you pay your retailer (that's us!).

Find out more about what the different meter set-ups mean.